At StoryMe, we believe moving your prospects through the marketing funnel is all about speaking to them with the right content at the right time. This time, we want to highlight the use of video in the 'delight' or customer care phase. Why? Because it costs 8x more to obtain a new customer than to keep an existing one! So don't just disappear as soon as your customer has converted.
The delight phase is an important stage to engage your customers with the right videos, making sure they stick to y....
