Shared Line AppearanceAdministrators may now assign multiple phone lines to a single user, including phone numbers already assigned to other users, to provide enhanced call coverage and call delegation. Users may also use shared line appearance to park and retrieve a call to/from other devices or Zoom apps. Support for Multiple Lines on Desk PhonesUsers with Zoom-recommended desk phones that support multiple lines can assign and receive calls directly from one or more phone numbers assigned to their user account.
Users may also select a line for outbound calling, and the Zoom Phone system will automatically use the selected phone number as their published Caller ID. Shared VoicemailZoom admins can now assign users permission to retrieve and listen to messages from shared voicemail….