Thursday Nov 14, 2019

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Creating An Extraordinary Customer

Experience With Video

Studies show that the experience your company provides is even a crucial form of marketing, preferred by customers over…
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By Rocco Brudno
bombbomb.com

Studies show that the experience your company provides is even a crucial form of marketing, preferred by customers over content or mobile ads. Personal video email is a way to bridge the gap created by distance and time--allowing your company and teams to share human empathy with customers. video email can help strengthen communication between departments, ensuring all of your teams are effectively serving your customer base.

Shep Hyken of Forbes wrote an article on why treating the small aspects like the first impression is actually critical to a great customer experience (cx. ) video email can also help you explain complex ideas by sharing empathy and facial expressions while your recipient hears your message. Dan Tyre of Hub spot made an interesting claim on episode 40 of The….

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